The issue cannot be fixed by Re-saving migrated Data Connection, Data Foundation, Business Elements, and Business Views.Ensured that everyone has proper rights to Data Connection within BVM.However we cannot 'browse data' from tables in CR2013.
while we can 'browse data' successfully in Data Connection and Data Foundation from within BVM.When scheduled, the failure message is " Failed to open the connection. Details: "Logon to underlying database failed".Error on report refresh : Logon to underlying database failed Error code:0 ".Crystal reports are migrated from XI 3.1 SP04 Patch 2 to BI 4.1 SP05 & above using the UMT and the UMT CSV/logs reported no errors.The problematic behavior is observed in BI 4.1 when the Business Views (and dependent repository objects) are brought into BI 4.1 via UMT of through manual export and import of XML using the Business View Manager desktop application. This Data Connection causes no problems in the source XI 3.1 system.Reports created in Crystal Reports 2013 SP4 (Not Visual Studio) Vendor app VisualCron runs the reports. The key takeaways for helping towards resolution. The error message when refreshing is " The viewer could not process and event. SAP Customer Service at 14:07, Apr 27: There are experts in this field that would be able to help guide you through resolving this. Migrated Crystal Reports which are based on BVs fail when refreshed (BI LaunchPad or Crystal Reports 2013 desktop app) or scheduled.However, before considering purchasing this software solution, it would advisable to have some prior knowledge of the basics of a database.
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